Delivery
Shipping & returns
Everything you need to know about getting Elviora to your door — and sending it back if it is not quite right.
Shipping
- Nationwide delivery across Pakistan in 2 to 5 business days.
- Complimentary shipping on orders over Rs 15,000.
- A flat fee of Rs 250 applies to orders below the threshold.
- Orders are processed within 24 hours, Monday to Saturday.
Returns
We want you to love what you receive. Unopened products may be returned within 30 days of delivery for a full refund to your original payment method. For hygiene reasons, opened cosmetics cannot be returned unless faulty.
To start a return, email hello@elviora.com with your order number and we will guide you through the next steps.
Have a question first? Visit our FAQ or contact us.